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Terms of Service

Privacy Policy

Crown Hill Neighborhood Association (CHNA)

Last Updated: January 1, 2026

These Terms of Service (“Terms”) govern your use of the website, services, programs, and communications of Crown Hill Neighborhood Association (“CHNA,” “we,” “our,” or “us”).

By accessing our website, registering for events, volunteering, donating, or opting into communications (including SMS), you agree to these Terms.

If you do not agree, please do not use our services.


1. Organization Overview

Crown Hill Neighborhood Association is a community-based organization serving residents, stakeholders, and partners in the Crown Hill neighborhood of Indianapolis, Indiana.

We provide neighborhood updates, meetings, events, volunteer opportunities, community programs, and local initiatives.


2. Use of Website

You agree to use our website and services only for lawful purposes and in a manner that does not infringe upon the rights of others.

You may not:

Attempt unauthorized access to our systems

Disrupt website functionality

Use our content without permission

Engage in harmful or abusive conduct

We reserve the right to restrict access for violations of these Terms.


3. Event Participation

Participation in CHNA meetings, cleanups, repair projects, markets, or other events is voluntary.

By participating, you acknowledge:

You assume any risks associated with attendance or participation.

You are responsible for your own safety and well-being.

You will follow event guidelines and safety instructions.

CHNA is not liable for injuries, losses, or damages resulting from participation to the fullest extent permitted by law.


4. Volunteer Participation

Volunteers agree to:

Follow safety instructions

Use equipment responsibly

Conduct themselves respectfully

Volunteer activities may involve physical labor and outdoor conditions. Participation is at your own risk.


5. SMS Messaging Terms (A2P 10DLC Required Section)

SMS Program Description

Crown Hill Neighborhood Association uses SMS messaging to provide:

Community updates

Neighborhood meeting reminders

Event notifications

Volunteer opportunities

Community alerts

Message frequency may vary depending on community activities and event schedules.


SMS Opt-In

By providing your mobile phone number and explicitly opting in, you consent to receive SMS text messages from Crown Hill Neighborhood Association.

Consent is not a condition of purchase.


Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.

For assistance, reply:

HELP

Or contact us at:
[email protected]


Message & Data Rates Disclosure

Message and data rates may apply depending on your mobile carrier and service plan.

Crown Hill Neighborhood Association is not responsible for carrier charges.


Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.


Age Restriction

You must be at least 18 years old to opt into SMS communications from Crown Hill Neighborhood Association.


6. Donations and Payments

All donations made to CHNA are voluntary and generally non-refundable unless otherwise stated.

If event fees apply, payment terms and refund policies will be clearly stated at registration.


7. Intellectual Property

All website content, branding, logos, materials, and communications are the property of Crown Hill Neighborhood Association unless otherwise noted.

You may not reproduce or distribute materials without written permission.


8. Limitation of Liability

To the fullest extent permitted by Indiana law, Crown Hill Neighborhood Association, its board members, volunteers, and partners shall not be liable for:

Indirect or consequential damages

Injuries sustained during participation

Website interruptions or technical errors

Use of our services is at your own risk.


9. Indemnification

You agree to indemnify and hold harmless Crown Hill Neighborhood Association and its representatives from claims arising from:

Your participation in events

Your misuse of services

Your violation of these Terms


10. Privacy

Your use of our services is also governed by our Privacy Policy.


11. Modifications to Terms

We may update these Terms at any time. Updates will be posted with a revised effective date.

Continued use of our website or services constitutes acceptance of changes.


12. Contact Information

If you have questions regarding these Terms of Service, please contact:

Crown Hill Neighborhood Association
Indianapolis, Indiana
Email: [email protected]

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