Crown Hill Neighborhood Association (“CHNA,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register for events, volunteer, donate, or opt into communications, including SMS messaging.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Mailing address
Donation information (if applicable)
Event registration details
Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device type
Pages visited
Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
Provide neighborhood updates and announcements
Send meeting reminders and event notifications
Coordinate volunteer opportunities
Process donations
Respond to inquiries
Improve our website and services
Comply with legal obligations
We do not sell your personal information.
3. SMS Text Messaging Communications
SMS Opt-In
By providing your mobile phone number and explicitly opting in, you consent to receive SMS text messages from Crown Hill Neighborhood Association related to:
Community updates
Neighborhood meetings
Event notifications
Volunteer opportunities
Community alerts
Message frequency may vary depending on neighborhood activities and events.
Message and data rates may apply based on your mobile carrier plan.
You may opt out at any time by replying STOP to any message.
We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.
SMS consent is used solely for the purpose of providing community-related communications from Crown Hill Neighborhood Association.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Understand visitor behavior
You may disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
5. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your information, no online transmission can be guaranteed to be 100% secure.
6. Sharing of Information
We may share information only in the following limited circumstances:
With trusted service providers that help operate our website or services
When required by law
To protect the rights, safety, and integrity of CHNA or community members
We do not sell or trade personal information.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights and Choices
You have the right to:
Request access to the personal information we have about you
Request corrections to inaccurate information
Request deletion of your information (where applicable)
Our website may contain links to third-party websites or partner organizations. We are not responsible for the privacy practices or content of those external sites.
10. Children's Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of any changes.
12. Contact Us
If you have questions about this Privacy Policy, please contact:
Crown Hill Neighborhood Association Indianapolis, Indiana Email: [email protected]